How to fix the STOP: 0x0000009C or Stop 0x9C or MACHINE_CHECK_EXCEPTION error

Stop errors (blue screen) in Windows

Stop errors (also called blue screen errors or blue screen of death errors) are the most severe errors Windows can encounter. They occur if a serious problem causes your Windows system to shut down or restart unexpectedly. You might see a message that says "A problem has been detected and Windows has been shut down to prevent damage to your computer".

These errors can be caused by both hardware and software issues, and it can be difficult to troubleshoot the problem. In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a Stop error. You can use a driver update program to check, find, download and update all device drivers automatically.

The following tools and methods can also help you get Windows up and running again.


The MACHINE_CHECK_EXCEPTION bug check has a value of 0x0000009C. This bug check indicates that a fatal machine check exception has occurred.

This error is typically the result of Windows system file corruption. It usually occurs after an incomplete installation, an unfinished uninstall, an incorrect file erasure, or a hardware problem. If you encounter this error while upgrading to a later version of Windows, the problem might be due to an incompatible device driver, system service, virus scanner, or backup tool.


The following suggestions can help you resolve the MACHINE CHECK EXCEPTION error:

If you are an inexperienced user, follow these steps:
  1. Download and save an automated repair tool.
  2. Install the software and click the Scan button.
  3. Then click the Fix Errors button as soon as the scan is completed.
  4. Restart your computer.

If you are an advanced user, follow these steps:
  1. Restart your computer and log on as the administrator.
  2. Click the Start button, then click on Programs > Accessories > System Tools > Restore.
  3. From the new screen, select "Restore my computer to a prior period", and after that click on Next.
  4. Find the most up to date restore date in the "Click a restoration point" listing, and after that click on Next.
  5. Then click on Next within the confirmation screen.
  6. Restart your computer after the restoration is completed.
  7. Download and save a cleaning tool software.
  8. Install the software and click the Scan button.
  9. If the scan found something wrong (invalid registry entities, registry errors, Windows system errors, duplicate files, junk files, temporary files), then click the Fix Errors button.
  10. Restart your computer.


Many thanks for the help!!! Your suggestion worked. The error has been fixed for me. :)

Kyle says:
I was worried at the beginning because I was afraid of losing data, but I didn't lose anything and I got the problem repaired. Thanks for the help. All is well now. Kyle

Slystar48 says:
My computer problem is resolved and your service was very helpful! Thanks again!

Andy says:
It's been time I was searching for a fix for my second PC and I finally found yours. Now it is going great. Many thanks. Andy

Maverick says:
yes it did fix my prblem quickly thank you very much for all

Looniz says:
The problem is solved. Thanks for your support. I hope it will not happen again. :D

Hayden says:
PC repaired for me too!! It was quick and easy!

Sam says:
I thought my laptop was dead... but it got back to life thanks to the things I found here. Now everything is OK. Thank you.

Miguel says:
thanks for all of your support that fixed that error. Miguel

Thomas says:
No need to contact my hardware manufacturer and no need to wait to get my PC repaired! It's all good!

DieselWashington says:
Wow, no more blue screen, all updates now successfully installed and my pc seems to be faster than before! I doubt whether the problem will recur - although if it does, I have the remedy safely stored in mind Thank you so very much for your help. Regards DW

Tifa007 says:
The things shared here were very helpful for me. Everybody can repair the problem easily even if we are not experienced at all like me. Thanks!